Sales Executive

Osborne Appointments; Elstree; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23+8 holidays

Pension – 2% Employer / 3% Employee

Life Insurance – 2 x Salary after 6 mo

Job summary

Osborne Appointments is recruiting a Sales Executive for a client in the skincare technology sector. The role focuses on managing inbound enquiries, conducting outbound activity and converting leads into sales across products and services.

Based in Elstree, the position is office-based, Monday to Friday 9am-5:30pm, with part-time options. Salary is £30,000-£35,000 plus commission (pro rata for part-time) and benefits are included.

Qualifications

• Experience in telesales, inside sales, sales support or business development.
• Proven telephone sales experience with inbound and outbound activity.
• Experience qualifying leads, managing pipelines and converting opportunities.

Responsibilities

• Handle and qualify inbound sales enquiries by telephone, email and online channels.
• Conduct outbound calls to generate opportunities and follow up on leads.
• Identify customer needs and recommend suitable products and services.
• Convert qualified leads into sales including products, services and warranties.
• Build strong customer relationships and manage objections with excellent service.
• Arrange call-backs, demonstrations and appointments, logging activities in CRM.
• Support sales consultants with lead management and sales administration.
• Collaborate with Sales, Customer Service, Technical Support and Marketing to meet requirements.
• Work toward individual and team sales targets and monitor pipeline performance.

Skills

Telesales

Inside sales

Sales support

Business development

Telephone sales

Lead qualification

Negotiation

Relationship-building

CRM usage

Microsoft Office

Tools

CRM/ERP systems

Microsoft Office

Job description

OA are recruiting for a Sales Executive to join our client’s growing team.

Our client is a leading provider of professional skincare technology, treatment systems and skincare products to salons, spas and aesthetic clinics.

We are looking for a confident and commercially focused Sales Executive to support the growth of the UK sales function. You will manage inbound enquiries, conduct outbound sales activity, qualify opportunities and convert leads into sales across a range of products and services.

The successful candidate will have a confident telephone manner, strong customer focus and the ability to identify needs, overcome objections and achieve individual and team sales targets.

Location: Elstree, Borehamwood

Hours: Monday to Friday, 9am-5:30pm, office-based. Part-time available.

Salary: £30,000-£35,000 + commission (pro rata for part-time)

Sales Executive Benefits

• 23+8 holidays (3 mandatory over Xmas period)
• Pension – 2% Employer / 3% Employee
• Life Insurance – 2 x Salary after 6 months’ service

Sales Executive Key Responsibilities

• Handle and qualify inbound sales enquiries by telephone, email and online channels.
• Conduct outbound calls to generate opportunities, follow up leads, quotations and dormant accounts.
• Identify customer needs and recommend suitable products and services.
• Convert qualified leads into sales, including products, accessories, service plans and warranties.
• Build strong customer relationships, handle objections and provide excellent service.
• Arrange call-backs, demonstrations and appointments, referring larger opportunities to the appropriate sales consultant.
• Maintain accurate CRM records, manage pipelines and ensure timely follow-up.
• Support sales consultants with lead management, appointments and sales administration.
• Liaise with Sales, Customer Service, Technical Support, Operations, Finance and Marketing to meet customer requirements.
• Work towards individual and team sales targets, monitoring activity, conversion and pipeline performance.
• Provide sales reporting and feedback on customer needs, objections and market opportunities.
• Support sales campaigns, product launches and wider commercial initiatives.

Sales Executive Skills & Experience

• Previous experience in telesales, inside sales, sales support, business development or customer service (Essential).
• Proven telephone sales experience, including inbound and outbound activity (Essential).
• Experience qualifying leads, managing pipelines and converting opportunities (Essential).
• Excellent communication, negotiation and relationship-building skills (Essential).
• Confident telephone manner with strong objection-handling and closing skills (Essential).
• Strong organisation, administration and ability to manage competing priorities (Essential).
• Experience using CRM/ERP systems and Microsoft Office (Essential).
• Target-driven, proactive and commercially aware (Essential).
• Experience in beauty, aesthetics, skincare, wellness or medical devices (Desirable).
• Experience selling professional treatment systems, devices, skincare or related services (Desirable).
• Knowledge of service plans, warranties, customer retention or field sales support (Desirable).
• Experience with Dynamics CRM or similar systems (Desirable).
• Professional, confident, friendly and customer-focused.
• Resilient, tenacious and motivated by achieving targets.
• Organised, reliable and detail-oriented.
• Quick-thinking, adaptable and comfortable working at pace.
• Collaborative while able to work independently.