Sales Executive

Job Advert; Elstree; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Holidays 23+8

Pension

Life Insurance

Job summary

OA are recruiting for a Sales Executive to join our client's growing team in the skincare technology space. You will manage inbound enquiries, conduct outbound sales, qualify opportunities and close deals across a range of products and services.

The role requires a confident telephone manner, strong customer focus and the ability to hit individual and team sales targets. Location is Elstree (office-based) with a 9am-5:30pm schedule; part-time options may be available.

Qualifications

• Experience in telesales or inside sales is essential.
• Proven telephone sales experience with inbound and outbound activity.
• Experience qualifying leads, managing pipelines and converting opportunities.
• Excellent communication, negotiation and relationship-building skills.
• Confident telephone manner with strong objection-handling and closing skills.
• Strong organisation and ability to manage competing priorities.

Responsibilities

• Handle and qualify inbound sales enquiries by telephone, email and online channels.
• Conduct outbound calls to generate opportunities, follow up leads, quotations and dormant accounts.
• Identify customer needs and recommend suitable products and services.
• Convert qualified leads into sales, including products, services and warranties.
• Build strong customer relationships and provide excellent service.
• Arrange call-backs, demonstrations and appointments and refer larger opportunities.
• Maintain CRM records, manage pipelines and ensure timely follow-up.
• Support sales consultants with lead management, appointments and sales administration.
• Liaise with Sales, Customer Service, Technical Support, Operations, Finance and Marketing to meet customer requirements.
• Work towards individual and team sales targets and monitor pipeline performance.
• Provide sales reporting and feedback on market opportunities.
• Support sales campaigns and product launches.

Skills

Telesales

Inbound/Outbound sales

Lead Qualification

CRM/ERP systems

Microsoft Office

Closing skills

Communication

Organisation

Beauty/Skincare industry

Sales reporting

Tools

CRM/ERP

Microsoft Office

Job description

OA are recruiting for a Sales Executive to join our client's growing team.

Our client is a leading provider of professional skincare technology, treatment systems and skincare products to salons, spas and aesthetic clinics.

We are looking for a confident and commercially focused Sales Executive to support the growth of the UK sales function. You will manage inbound enquiries, conduct outbound sales activity, qualify opportunities and convert leads into sales across a range of products and services.

The successful candidate will have a confident telephone manner, strong customer focus and the ability to identify needs, overcome objections and achieve individual and team sales targets.

Location: Elstree, Borehamwood
Hours: Monday to Friday, 9am-5:30pm, office-based. Part-time available.
Salary: £30,000-£35,000 + commission (pro rata for part-time)

Sales Executive Benefits

• 23+8 holidays (3 mandatory over Xmas period)
• Pension - 2% Employer / 3% Employee
• Life Insurance - 2 x Salary after 6 months' service

Sales Executive Key Responsibilities

• Handle and qualify inbound sales enquiries by telephone, email and online channels.
• Conduct outbound calls to generate opportunities, follow up leads, quotations and dormant accounts.
• Identify customer needs and recommend suitable products and services.
• Convert qualified leads into sales, including products, accessories, service plans and warranties.
• Build strong customer relationships, handle objections and provide excellent service.
• Arrange call-backs, demonstrations and appointments, referring larger opportunities to the appropriate sales consultant.
• Maintain accurate CRM records, manage pipelines and ensure timely follow-up.
• Support sales consultants with lead management, appointments and sales administration.
• Liaise with Sales, Customer Service, Technical Support, Operations, Finance and Marketing to meet customer requirements.
• Work towards individual and team sales targets, monitoring activity, conversion and pipeline performance.
• Provide sales reporting and feedback on customer needs, objections and market opportunities.
• Support sales campaigns, product launches and wider commercial initiatives.

Sales Executive Skills & Experience

• Previous experience in telesales, inside sales, sales support, business development or customer service (Essential).
• Proven telephone sales experience, including inbound and outbound activity (Essential).
• Experience qualifying leads, managing pipelines and converting opportunities (Essential).
• Excellent communication, negotiation and relationship-building skills (Essential).
• Confident telephone manner with strong objection-handling and closing skills (Essential).
• Strong organisation, administration and ability to manage competing priorities (Essential).
• Experience using CRM/ERP systems and Microsoft Office (Essential).
• Target-driven, proactive and commercially aware (Essential).
• Experience in beauty, aesthetics, skincare, wellness or medical devices (Desirable).
• Experience selling professional treatment systems, devices, skincare or related services (Desirable).
• Knowledge of service plans, warranties, customer retention or field sales support (Desirable).
• Experience with Dynamics CRM or similar systems (Desirable).
• Professional, confident, friendly and customer-focused.
• Resilient, tenaciou