Ski Travel Consultant

Travel Trade Recruitment; Horam; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Performance related bonus

Weekday office hours 9am–5:30pm

Job summary

Travel Trade Recruitment is seeking a Sales Consultant in South Sussex to join our offices. You will share first-hand resort knowledge and provide top-notch advice for cycling holidays, while meeting sales targets and delivering exceptional service to customers.

Training will cover our destinations and products fully. The ideal candidate will have strong communication skills, sales or customer service experience, and a genuine passion for travel and cycling.

Qualifications

• Confident, motivated individuals with strong communication skills.
• Sales or customer service experience is preferred.
• Interest in cycling holidays and travel industry.

Responsibilities

• Talk to customers over the phone and by email to establish requirements and build holidays based on our programme.
• Maintain the highest levels of customer service pre- and post-booking.

Skills

Passion for travel

Product knowledge

Telephone & written communication

Sales experience

Customer service experience

Attention to detail

Team player

Problem solver

Job description

Well, establish Travel Company in South Sussex are seeking a Sales Consultant to join their team based in modern offices. If you are a Sales Consultant looking for a new challenge you will be providing first-hand resort knowledge with first-class advice and service. This role will be specialising in cycling holidays so a passion for cycling is key.

Job Description:

• We are looking for confident, motivated people with strong communication skills to join our established sales team.
• Working towards sales targets bookig cycling trips, you will be talking to customers over the phone and by email to establish their requirements and putting together holidays based on your knowledge of our programme, whilst maintaining the highest levels of customer service both pre- and post-booking.
• The ideal candidate will be a keen skier/snowboarder with at least some experience of selling ski holidays.
• You should have good general knowledge of the industry and be well travelled. First-hand knowledge of ski resorts in Canada, USA, Japan, Norway, Sweden, and Switzerland would be an advantage, however full training on our destinations and products will be provided

Skills Required:

• Passionate about travel
• A real interest in developing an in-depth understanding of our product
• An excellent telephone manner and written communication skills
• Sales experience
• Customer service experience
• Well-organised with excellent attention to detail
• A team-player
• A problem solver.

The Package:

• In the range £26,500 - £32,000 per annum dependent on experience, plus performance related bonus.
• * Office hours are Monday to Friday 9 am-5:30 pm, with occasional 10 am-6:30 pm weekend shifts. Additional hours are sometimes necessary during the busy winter period. We also work 10 am-4 pm Saturday shifts on a rota during the winter and weekend shifts over the peak departure dates at February half-term and Easter, with time off given in lieu