Six-Site Facilities & Operations Lead

Amey; Stranraer; On-site; GBP 40,000 - 56,000; Full time

Job summary

Amey is recruiting an experienced Operations Manager to oversee six school sites in Dumfries and Galloway on a fixed-term 6-month contract. The role requires strong operational leadership across Hard and Soft FM, delivering services to Stranraer Academy, Castle Douglas School, Heathhall School, Kirkcudbright School, Lockerbie Academy and Moffat Academy.

You will manage relationships with customers, ensure KPIs and budgets are met, supervise engineers, cleaners and caretakers, and uphold HSE

Qualifications

• Experience managing operations across multiple sites.
• Experience in managing Hard & Soft FM services for multi-site operations.
• Knowledge of premises Health and Safety, including Fire Risk Assessments, Legionella, Asbestos, and CDM.

Responsibilities

• Manage operational performance in accordance with service level agreements.
• Manage relationships with customers to achieve high levels of satisfaction.
• Be the point of escalation for customer issues.
• Attend monthly meetings with school business managers and client.
• Responsible for delivering revenue targets through budget management.
• Manage service delivery to meet KPIs.
• Oversee supply chain to ensure works are on time and within budget.
• Direct line management for caretakers and cleaning staff.
• Uphold H&S culture via toolbox talks and safety bulletins.
• Carry out monthly compliance audits in Hard FM and Cleaning.

Skills

Operations management

Team leadership

Stakeholder management

Budget management

Regulatory compliance

Problem solving

IT skills

Tools

CAFM system (Concept Evolution)

Microsoft Office

Job description

Amey is recruiting an experienced Operations Manager to oversee six school sites in Dumfries and Galloway on a fixed-term 6-month contract. The role requires strong operational leadership across Hard and Soft FM, delivering services to Stranraer Academy, Castle Douglas School, Heathhall School, Kirkcudbright School, Lockerbie Academy and Moffat Academy.

You will manage relationships with customers, ensure KPIs and budgets are met, supervise engineers, cleaners and caretakers, and uphold HSE