Site Facilities Assistant - Customer-Focused & Travel-Ready

Sse Enterprise; Havant; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym membership discounts

Cycle to Work

Job summary

SSE Facilities Management is seeking a Facilities Assistant to support day-to-day FM activities on a single site (plus regional coverage). The role involves coordinating services, handling admin tasks and ensuring safe, compliant facilities to support SSE’s core business units.

You will work under the Facilities Manager to plans and deliver FM activities, with opportunities to progress towards professional qualifications while providing excellent customer service to stakeholders.

Qualifications

• Experience in front of house/reception with a customer-service focus.
• Experience liaising with multiple stakeholders across business functions.
• FM experience, either in-house, TFM, or client side.
• Knowledge of hard and soft FM services.

Responsibilities

• Facilities Operations: ensure efficient site services and regulatory compliance while delivering customer service.
• Financial Management: support budget tracking, maintenance activities and supplier invoices.
• Compliance & Safety: maintain records, verify work quality, promote safety culture.
• Supplier & Stakeholder Relations: strengthen supplier relationships and provide excellent service.
• Role Specifications: strong IT/admin skills; potential IWFM Level 3 Diploma; teamwork and communication.

Skills

Front of house

Customer service

Stakeholder management

FM knowledge

IT skills

Job description

SSE Facilities Management is seeking a Facilities Assistant to support day-to-day FM activities on a single site (plus regional coverage). The role involves coordinating services, handling admin tasks and ensuring safe, compliant facilities to support SSE’s core business units.

You will work under the Facilities Manager to plans and deliver FM activities, with opportunities to progress towards professional qualifications while providing excellent customer service to stakeholders.