Facilities Assistant

SSE plc; Portsmouth; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private healthcare

Gym discounts

Wellbeing support

Cycle to Work

Maternity pay

Paternity leave

Adoption pay

Job summary

SSE plc is seeking a Permanent, Full Time Facilities Assistant to support the Facilities Manager in delivering day-to-day FM services across one or multiple sites near Havant (Portsmouth region). You will coordinate with teams to ensure compliant, efficient site operations and excellent customer service.

You’ll help with planning, budgeting, purchase orders and invoices, and develop IT administration skills, with an IWFM Level 3 Diploma pathway possible as you contribute to SSE’s facilities

Qualifications

• Experience with front of house/reception duties and customer service.
• Experience dealing with multiple stakeholders across functions.
• Background in FM, either in-house, TFM or client-side.
• Knowledge of both hard and soft FM services.

Responsibilities

• Support the Facilities Manager to deliver day-to-day FM services.
• Plan and coordinate FM activities across sites to ensure timely delivery.
• Maintain FM records, verify work quality and promote safety.
• Strengthen supplier and stakeholder relationships and service quality.
• Utilise IT and admin skills and progress toward an IWFM Diploma.

Skills

Front of house experience

Customer service focus

Stakeholder management

FM knowledge (hard/soft services)

Education

IWFM Level 3 Diploma (potential)

Job description

Base Location:

Havant-Penner Road

Salary:

£30,684- £36,666 + a range of benefits to support your finances, wellbeing and family.

Working Pattern:

Permanent | Full Time

A driving license is essential, due to this role involving travel to ensure coverage within the region.

The role

SSE Facilities Management provides support to our stakeholders to enable them to focus on their core business activities. We provide a full range of facilities management services and are looking for enthusiastic, innovative, dynamic individuals who will contribute to the team, meeting the challenging business targets.

The main objective of the role is to provide support to the site Facilities Manager in the delivery of day-to-day Facilities Management (FM) services and activities on a single site and/or multiple sites. This role involves planning, and coordination to ensure the timely delivery of all FM activities, soft services, aligned with the Property & FM mission/vision statement and provide suitable facilities to support the SSE core business unit’s requirements and needs.

You will

• Facilities Operations: Ensure efficient site services and compliance with statutory and regulatory requirements while providing excellent customer service.
• Financial Management: Support budget tracking, manage maintenance activities, and assist with site projects by handling purchase orders and invoices.
• Compliance & Safety: Maintain accurate records via FM systems, verify work quality, and promote a culture of safety through checks, training, and contractor management.
• Supplier & Stakeholder Relations: Strengthen supplier relationships and provide exceptional customer service to stakeholders, ensuring professional and courteous interactions.
• Person & Role Specifications: Utilize strong IT and administrative skills, with the potential to work towards an IWFM Level 3 Diploma, and demonstrate teamwork, initiative, and effective communication.

You have

• Experience with front of house/reception duties with a solid customer service focus.
• Experience in dealing with multiple stakeholders, across a number of business functions to support the delivery of their departmental goals.
• Previous experience within FM, either in-house, TFM or client side.
• Knowledge of both hard and soft FM services.

About SSE

SSE’s purpose is to be restless every day until we make electricity clean, affordable and available for all.

We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power and flexible thermal generation. We also provide products and services for businesses and other customers.

Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030.

Over 14,500 brilliant people work together to power change at SSE. Our Human Resources (integrated Services) teams help make sure they're getting and giving their best. They design the people strategies that make SSE a great place to work. And they empower our teams to meet the demands of our business today, and tomorrow.

Flexible Benefits To Fit Your Life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 344763 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.