Facilities Supervisor (On-Site) - Customer-Focused & Safe

Atlas; England; On-site; GBP 34,000 - 42,000; Full time

Job summary

Atlas Workplace Services is seeking an Assistant Facilities Manager for a site-based role in South London. The role focuses on day-to-day site operations, coordinating services, and leading on-site teams to deliver high-quality facilities support.

You will work with the Facilities Manager and Account Director to maintain safety, compliance and exceptional service standards for our client site, fostering strong relationships and continuous improvement.

Qualifications

• GCSEs in English and Maths or equivalent.
• IOSH Managing Safely is desirable.
• First Aid Certificate (Emergency First Aid at Work) desirable.
• Fire Warden/Marshal training desirable.

Responsibilities

• Support day-to-day management of the site and on-site teams, including security, cleaning, engineering, post and visitor hosting.
• Act as a key contact for the client, building strong relationships.
• Coordinate reactive, planned, remedial and project works with internal teams and external contractors.
• Ensure services are delivered in line with contractual requirements, SLAs and quality standards.
• Manage subcontractor attendance from request to completion, ensuring timely delivery.
• Monitor statutory and non-statutory PPM activity, escalate to maintain compliance.
• Maintain CAFM records, work orders, quotations and purchase orders.
• Review contractor service records and raise follow-on works as required.
• Support the Facilities Manager and Account Director with reporting and contract governance.
• Complete scheduled quality audits and identify opportunities to improve service delivery.
• Monitor site consumables, stock and agency spend within budgets.
• Respond to site emergencies and urgent operational issues.

Skills

Customer service

Communication skills

Team leadership

Organisational skills

Contract knowledge

IT skills

Education

GCSE English & Maths

IOSH Managing Safely

First Aid Certificate

Fire Warden training

Tools

CAFM systems

Maximo

Microsoft Office

Job description

Atlas Workplace Services is seeking an Assistant Facilities Manager for a site-based role in South London. The role focuses on day-to-day site operations, coordinating services, and leading on-site teams to deliver high-quality facilities support.

You will work with the Facilities Manager and Account Director to maintain safety, compliance and exceptional service standards for our client site, fostering strong relationships and continuous improvement.