Site Access Administrator - Naval Dockyard

weServed; Plymouth; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Generous holiday allowance

Pension with life assurance

Digital GP & annual health check

Employee shopping portal

Payment of Professional Fees

10-days special paid leave for Reservs

Holiday Trading

Be Kind Day

Job summary

Babcock is seeking a Site Access Administrator for Devonport Dockyard in Plymouth. You will coordinate site access, passes and vehicle permits, acting as a primary contact for staff, contractors and visitors to maintain security and service standards.

The role is based onsite with a 37-hour week (10:00–18:00 Mon-Thu, 13:00–18:00 Fri). Security Check clearance is essential, and duties include record-keeping, visitor management and process improvement.

Qualifications

• Experience delivering excellent customer service in a busy administrative or operational environment.
• Strong administrative and organisational skills with a high level of attention to detail.
• Experience using IT systems and databases to manage and maintain accurate records.
• Excellent communication skills and the ability to build effective relationships with a wide range of stakeholders.
• Ability to work effectively within established procedures while maintaining a customer-focused approach.

Responsibilities

• Processing and coordinating site access, vehicle permits and pass applications in line with security requirements.
• Supporting employees, contractors and visitors by providing a professional and responsive customer service experience.
• Managing visitor bookings, access requests and VIP visits to ensure a smooth and compliant process.
• Maintaining accurate records and databases relating to site access and security permissions.
• Identifying opportunities to improve processes and contributing to the achievement of team performance objectives.

Skills

Customer service

Administrative skills

Attention to detail

IT systems

Communication skills

Education

GCSE English & Maths

Job description

Babcock is seeking a Site Access Administrator for Devonport Dockyard in Plymouth. You will coordinate site access, passes and vehicle permits, acting as a primary contact for staff, contractors and visitors to maintain security and service standards.

The role is based onsite with a 37-hour week (10:00–18:00 Mon-Thu, 13:00–18:00 Fri). Security Check clearance is essential, and duties include record-keeping, visitor management and process improvement.