Site Access Administrator

Babcock International; Plymouth; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Generous holiday allowance

Matched contribution pension scheme, с

Job summary

Babcock International is recruiting for a Site Access Administrator based at Devonport Dockyard, Plymouth. The role focuses on secure vehicle and personnel access, handling pass applications, and delivering a high standard of customer service to employees, contractors, and visitors.

You will manage bookings and access requests, maintain accurate security records, and support continuous process improvements within a busy dockyard environment. A SC security clearance is required.

Qualifications

• Experience delivering excellent customer service in a busy administrative or operational environment.
• Strong administrative and organisational skills with a high level of attention to detail.
• Experience using IT systems and databases to manage and maintain accurate records.
• Excellent communication skills and the ability to build effective relationships with a wide range of stakeholders.
• Ability to work effectively within established procedures while maintaining a customer-focused approach.
• GCSE English and Mathematics, or equivalent qualification.

Responsibilities

• Processing and coordinating site access, vehicle permits and pass applications in line with security requirements.
• Supporting employees, contractors and visitors by providing a professional and responsive customer service experience.
• Managing visitor bookings, access requests and VIP visits to ensure a smooth and compliant process.
• Maintaining accurate records and databases relating to site access and security permissions.
• Identifying opportunities to improve processes and contributing to the achievement of team performance objectives.

Skills

Customer service

Administrative skills

IT systems

Communication

Education

GCSE English and Maths

Tools

Databases

Job description

As a Site Access Administrator, you'll play a vital role in ensuring the secure and efficient movement of people and vehicles across one of the UK's most strategically important naval facilities. Acting as a key point of contact for employees, contractors and visitors, you'll help maintain high standards of security, compliance and customer service while supporting the smooth operation of the dockyard. Day-to-day you'll be

• Processing and coordinating site access, vehicle permits and pass applications in line with security requirements.
• Supporting employees, contractors and visitors by providing a professional and responsive customer service experience.
• Managing visitor bookings, access requests and VIP visits to ensure a smooth and compliant process.
• Maintaining accurate records and databases relating to site access and security permissions.
• Identifying opportunities to improve processes and contributing to the achievement of team performance objectives.

The role is based onsite at Devonport Dockyard, and the set working times are 10:00 to 18:00 Monday to Thursday and 13:00 to 18:00 Friday, totalling 37 hours per week.

• Experience delivering excellent customer service in a busy administrative or operational environment.
• Strong administrative and organisational skills with a high level of attention to detail.
• Experience using IT systems and databases to manage and maintain accurate records.
• Excellent communication skills and the ability to build effective relationships with a wide range of stakeholders.
• Ability to work effectively within established procedures while maintaining a customer-focused approach.

Qualifications for the Site Access Administrator

• GCSE English and Mathematics, or equivalent qualification.

Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

We're Babcock - a global FTSE 100 organisation with over 29,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity