SIPP Client Administrator (Hybrid) – Growth & Benefits

LGBT Great; Cheltenham; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual bonus

Life assurance

Income protection

Private medical insurance

Pension (matching contributions)

Annual leave 25–27 days

Flexible benefits

Career development opportunities

Job summary

LGBT Great is seeking a Client Administrator to join our SIPP team in a permanent role. The position is based in our Cheltenham or Glasgow offices, with hybrid working.

You will carry out administration tasks for clients, ensuring a high standard of service while meeting regulatory and legislative requirements. You will manage client communications, record time against tasks, and work to deliver accurate results efficiently.

Qualifications

• GCSE Maths and English at grade C/5 or equivalent.
• Experience in pensions and working in a team environment is desirable.
• Knowledge of the SIPP market place is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Deliver client-focused administration within service levels and quality standards.
• Take ownership of client communication and tasks per documented procedures.
• Record time accurately against tasks and minimise non-billable time.
• Work in line with BW values and treating customers fairly.

Skills

Communication skills

Interpersonal skills

Education

GCSE Maths and English (grade C/5 or equivalent)

Job description

LGBT Great is seeking a Client Administrator to join our SIPP team in a permanent role. The position is based in our Cheltenham or Glasgow offices, with hybrid working.

You will carry out administration tasks for clients, ensuring a high standard of service while meeting regulatory and legislative requirements. You will manage client communications, record time against tasks, and work to deliver accurate results efficiently.