Hybrid Client Services Administrator – Pensions (SIPP)

BW Career Site 1; Glasgow, Cheltenham; Híbrido; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus

Life assurance

Income protection

Private medical insurance

Pension scheme

Annual leave 25 days 27 after 5 years

Flexible benefits

Descripción de la vacante

Howden Group in the UK seeks a Client Administrator to join the SIPP team on a permanent basis. The role is hybrid with options to base in Glasgow or Cheltenham, delivering client administration and ensuring service levels.

You will handle client communications, record time accurately, and work in line with company values and regulatory requirements while helping develop your knowledge in pensions.

Formación

• GCSE Maths and English at grade C/5 or equivalent.
• Experience in pensions and working in a team environment is desirable.
• Knowledge of the SIPP market place is preferred
• Strong communication and interpersonal skills are essential.
• The ability to work hard with the right attribute towards the continuous development of your skills and knowledge.

Responsabilidades

• All administration should be relevant to the client needs and service is delivered within any agreed service levels, priorities and quality standards.
• Carry out any client work taking responsibility for client communication and ownership of tasks as appropriate. Ensure that client needs are fully understood and administered in line with documented procedures.
• Ensure time is appropriately and accurately recorded against tasks on a daily basis and work to minimise non billable time.
• Work in accordance with BW values, behavioural competencies and treating customers fairly requirements.

Conocimientos

Strong communication

Interpersonal skills

Attention to detail

Pensions knowledge

Educación

GCSE Maths & English

Descripción del empleo

Howden Group in the UK seeks a Client Administrator to join the SIPP team on a permanent basis. The role is hybrid with options to base in Glasgow or Cheltenham, delivering client administration and ensuring service levels.

You will handle client communications, record time accurately, and work in line with company values and regulatory requirements while helping develop your knowledge in pensions.