SIAM Change Analyst: Multi-Supplier Governance & Impact

Capgemini

Manchester

Hybrid

GBP 60,000 - 90,000

Full time

29 hours ago
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Benefits offered by this job

Hybrid working
Flexible working arrangements
Wellbeing program

Job summary

Capgemini UK is seeking a SIAM Change Analyst to govern and improve the Change Management process across a multi-supplier environment, ensuring changes are assessed, approved and implemented with minimal risk.

You will collaborate with suppliers, monitor change performance, and produce insights and dashboards to support governance and decision-making. The role offers hybrid working and a strong focus on continual service improvement.

Qualifications

  • Experience in Change Management in multi-supplier IT environments
  • Strong understanding of SIAM principles and coordination across multiple service providers
  • Experience assessing change risk, business impact, dependencies, and service readiness
  • Ability to analyse change performance data, identify trends, and drive continual improvement
  • Experience facilitating Change Advisory Boards (CABs) and engaging with stakeholders
  • Knowledge of ITIL frameworks, SIAM operating models, and enterprise platforms (e.g. Microsoft ecosystem) is beneficial

Responsibilities

  • Own end-to-end Change Management across a multi-supplier environment, ensuring changes are assessed, approved and implemented
  • Govern and standardise the Change Management framework across suppliers
  • Coordinate change activities with suppliers to ensure proper planning, documentation and communication
  • Monitor and report on change performance, risks, and opportunities for improvement
  • Coordinate CABs and supplier discussions to manage risk and achieve outcomes
  • Produce meaningful change insights, reporting and dashboards for governance and decision-making
  • Embed Change Management controls throughout the service lifecycle
  • Identify and manage change-related risks and dependencies across the service landscape
  • Collaborate with Service Integration, Incident, Problem, Release and operations teams to minimise disruption

Skills

Change Management
SIAM coordination
ITSM practices
CAB facilitation
Stakeholder management
Data analysis

Tools

ITIL

Job description

Capgemini UK is seeking a SIAM Change Analyst to govern and improve the Change Management process across a multi-supplier environment, ensuring changes are assessed, approved and implemented with minimal risk.

You will collaborate with suppliers, monitor change performance, and produce insights and dashboards to support governance and decision-making. The role offers hybrid working and a strong focus on continual service improvement.

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