Showroom Team Lead: Luxury Interiors & Client Experience

Michael Page Legal; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A medium-sized enterprise in luxury trades is seeking a motivated Showroom Team Leader in Bury St Edmunds. This role requires strong organizational skills and the ability to lead a team effectively. Responsibilities include managing sales calls, creating quotations, and providing exceptional customer service. The ideal candidate has a minimum of 2 years sales experience and a strong customer focus. The company offers a competitive salary package, employee assistance program, and various employee benefits.

Benefits

Competitive salary package

Employee assistance program

Enhanced parental leave

Company pension

Healthcare cash plan

Discount on products

Wellbeing initiatives

2 volunteering days each year

Qualifications

• Minimum of 2 years sales experience required.
• Experience in the luxury goods market is desirable.
• Must be self-motivated and able to inspire others.

Responsibilities

• Answer incoming sales calls and make outbound calls.
• Create quotations, process payments, and arrange deliveries.
• Welcome customers to the showroom and build client relationships.
• Guide the sales team in closing sales and resolve customer complaints.

Skills

Sales experience

Customer focus

Organizational skills

Excellent communication

Team leadership

CRM usage

Microsoft Office

Job description

A medium-sized enterprise in luxury trades is seeking a motivated Showroom Team Leader in Bury St Edmunds. This role requires strong organizational skills and the ability to lead a team effectively. Responsibilities include managing sales calls, creating quotations, and providing exceptional customer service. The ideal candidate has a minimum of 2 years sales experience and a strong customer focus. The company offers a competitive salary package, employee assistance program, and various employee benefits.