Showroom Project Coordinator

B&Q Limited; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

An established industry player is seeking a Showroom Project Coordinator to enhance customer experience in kitchen and bathroom projects. This part-time role involves supporting showroom teams and installers, ensuring customers receive top-notch service from start to finish. You'll utilize design software to visualize projects, recommend suitable products and financing options, and manage customer relationships effectively. Join a diverse team committed to inclusivity and wellness, while enjoying a competitive salary and a comprehensive benefits package.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Excellent communication and relationship-building skills.
• Proficient in using design software for project visualization.

Responsibilities

• Support showroom teams and installers to ensure seamless service.
• Keep customers updated on their projects via various communication channels.

Skills

Communication Skills

Relationship Building

Project Management

Problem Solving

Design Software Proficiency

Tools

Design Software

Job description

Overview

Showroom Project Coordinator

Part time - 12 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £14.52 per hour (Inclusive of an £0.81 per hour, store specific location allowance)

B&Q Sydenham

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

What's the job?

You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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