Showroom Lead: Build a Customer-Focused Team

The Cotswold Company; Bury St Edmunds; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

25 days holiday + bank holidays

Staff discount up to 50%

Dental and health cash plans

Employee assistance programme

Paid maternity, paternity and adoption

Résumé du poste

The Cotswold Company is opening a new showroom in Bury St Edmunds and seeks an Assistant Manager to help open and shape it from day one. You will work with the Showroom Manager, spend time on the shop floor with customers, and help grow the team to deliver exceptional service.

This role requires at least three years of supervisory experience in retail, a passion for furnishings, and the ability to coach a team while contributing to sales targets and a positive store environment.

Qualifications

• At least three years’ supervisory experience in a busy retailer.
• A love of furnishings and home design with customer focus.
• Experience coaching a team and setting objectives.
• Commercial mindset with knowledge of sales targets and KPIs.

Responsabilités

• Run showroom operations on a day-to-day basis alongside the manager.
• Coach and train the team to deliver outstanding customer service.
• Support meeting sales plans and follow up on leads and quotes.
• Ensure the showroom is well merchandised and rotas are planned.

Connaissances

Supervisory experience

People management

Coaching and training

Sales targets & KPIs

Organisation & resilience

Customer service orientation

Description du poste

The Cotswold Company is opening a new showroom in Bury St Edmunds and seeks an Assistant Manager to help open and shape it from day one. You will work with the Showroom Manager, spend time on the shop floor with customers, and help grow the team to deliver exceptional service.

This role requires at least three years of supervisory experience in retail, a passion for furnishings, and the ability to coach a team while contributing to sales targets and a positive store environment.