Full Time Assistant Showroom Manager

Redbrick Yorkshire Ltd; Leeds; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days holiday plus public holidays

Company pension

Medical Insurance

50% discount on products

Birthday day off

Paid volunteering day off

Cycle to work scheme

Job summary

A leading retail company is seeking a Showroom Assistant Manager in Leeds. The successful candidate will drive showroom sales, inspire and motivate a team, and ensure the highest standards of customer service. With at least 3 years in retail management or supervisory roles, applicants should possess strong communication skills and a genuine passion for furnishings and design. The role includes managing performance and achieving KPIs while fostering a positive team culture. Full-time, 38 hours per week including weekends and public holidays.

Qualifications

• Minimum 3 years of Retail Management or Supervisory experience.
• Passion for furnishings and design.
• Self-motivated and driven to reach KPIs.

Responsibilities

• Deliver and exceed sales budget plans.
• Lead the team towards profitable sales.
• Ensure exceptional customer service experience.

Skills

Retail experience

Communication skills

Team motivation

Customer service commitment

Commercial drive

Job description

Great news and an exciting opportunity to work in a new retail store coming to Redbrick, near Leeds, very soon… The Cotswold Company are looking for a Showroom Assistant Manager.

This would be a great opportunity for not only existing Managers, but for Supervisors who are ready to take the next step.

As a member of the Showroom Management Team, you will have a minimum of 3 years Retail Management or Supervisory experience. The showroom team will naturally look to you as a role model, as you will be engaging, positive and inspiring. You love nothing more than working with your team to develop and motivate them to be the very best they can be, to meet and exceed targets and to take a genuine pride in the new showroom and our beautiful furnishings, brand, and the services we offer. All of this will positively impact our customers' experience and you’ll love being part of that!

So, what will I be doing?

Typically, your responsibilities will include:

• Delivering and exceeding all agreed sales budget plans and KPI’s, including the follow-up of leads/quotes, whilst being fully accountable for the showroom, through influence of the P&L
• Using your natural charm and retail sales experience to move sales forward. Be an inspirational leader within your showroom
• Lead the team to drive profitable sales through strong product knowledge and effective selling techniques
• Create opportunities for others by developing and nurturing your team by introducing new skills, stretching them through goals, coaching, training, and providing regular feedback
• Create a culture in your showroom of collaboration
• Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like
• Ensure the showroom is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising
• Reporting on showroom performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication
• Plan, implement and measure the success of new ranges that arrive in your showroom, ensuring profitability per square foot of floor space including quarterly range reviews
• Work with buying team to ensure you have appropriate levels of stock to maximise sales
• Full accountability of stock control; always maintaining accuracy
• Collaborate and work with other Showroom Managers and teams within Retail and head office to help shape our business, sharing of best practices and learning from others
• Identify local opportunities and understand what our competitors are doing to remain competitive within the market
• Present and lead your business through regular showroom visits with the Retail Operations Manager; highlighting the wins and the opportunities to drive your business forward
• Work with the Implementation Department for the general maintenance of your showroom
• Manage the team’s rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates
• Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team)
• Monitor individual and team targets and address any areas of concern through coaching and mentoring
• Comply with Health & Safety standards to provide a safe environment for both team and our customers
• Ensuring cash handling procedures are adhered to and accurately completed daily
• Management of payroll using the I-Trent payroll system, to make certain the team is paid accurately and in a timely manner

OK, I'm interested... But is it really the job for me?

To be a Showroom Assistant Manager for the Cotswold Company, you should have:

• A genuine interest in furnishings and design
• Retail experience - either Supervisory or above
• A passion for our brand
• Commitment to help shape our business
• Self-motivated and commercially driven to reach KPIs and sales targets
• Lots of enthusiasm and the curiosity to ask questions and learn
• Be resilient and adaptable to change
• Ability to bring a team together through inspiration, motivation, and a sense of team spirit
• A want to find better ways to do things
• A commitment to always providing excellent customer service
• Proven communication skills to build rapport and engagement with colleagues and customers
• Good motivation and time management skills
• The ability to write and present information
• The drive to hit or beat your showroom targets every time without compromising on service standards

The finer details...

For full-time appointments, you'll work 38 hours per week, from 10.00am to 6pm, including weekends and bank holidays.

What else will you receive from us?

• 25 days holiday per year + public holidays
• Company pension
• Medical Insurance
• Great discounts on our products – 50% personal and 25% for family & friends
• Your birthday day off
• One paid volunteering day off per year
• Cycle to work scheme
• Access to Health & Wellbeing guidance and support
• Ongoing development and career progression

And lots of other great things!

Who are we?

Over 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.

We pride ourselves on the quality of our products and customer experience, powered by our passionate people. We’re growing rapidly and are looking for great people to help us realise our big ambitions. If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you.

We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team’s wellbeing is our priority, and we pledge to live by our value of ‘Constantly Caring’ by looking after each other, being approachable and attentive to each other’s needs and provide a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.

Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.