Showroom Host — Welcoming Customer Experience

Citygate Automotive Limited; Watford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

In-house training academy

Internal career progression

High street discounts

Wellbeing portal

Employee assistance programme

Purchase, service and parts discounts

Employee referral scheme

Pension and life assurance

Job summary

Citygate Automotive Limited is seeking a Showroom Host to warmly greet customers and visitors and route inquiries to the appropriate staff. You will manage telephone calls, take and relay messages, and ensure a welcoming, well-organised reception area.

The role emphasizes excellent communication, a friendly attitude and strong computer skills in a fast-paced automotive environment. Based at our Watford location, the Showroom Host will contribute to first-class customer service and smooth

Qualifications

• Excellent communication skills and a good telephone manner.
• Great computer skills and the ability to multi-task.
• High levels of commitment to providing the best customer care.
• A positive and friendly attitude in the work environment.

Responsibilities

• Answer and route telephone calls quickly and efficiently.
• Log calls with accurate information for management.
• Ensure messages are passed to the right people promptly.
• Greet customers and visitors warmly and direct them appropriately.
• Keep reception and waiting area tidy; handle cups and rubbish.
• Notify relevant staff of parcels or deliveries.

Skills

Excellent communication

Telephone manners

Multi-tasking

Customer care

Positive attitude

Job description

Citygate Automotive Limited is seeking a Showroom Host to warmly greet customers and visitors and route inquiries to the appropriate staff. You will manage telephone calls, take and relay messages, and ensure a welcoming, well-organised reception area.

The role emphasizes excellent communication, a friendly attitude and strong computer skills in a fast-paced automotive environment. Based at our Watford location, the Showroom Host will contribute to first-class customer service and smooth