Showroom Host

Listers Group Limited; Stratford-upon-Avon; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Pension plan

Wellness programme

Sick pay

Life insurance

Staff discount on services

Listers benefits

Long service rewards

Referral scheme

In-house qualifications

Company events

Job summary

Listers Group is seeking a Showroom Host for our Volkswagen Dealership in Stratford-upon-Avon. You will be the first point of contact, ensuring a warm, professional welcome and guiding customers to the right staff. The role emphasizes exceptional customer service and a polished, confident presentation.

Hours are Monday to Friday, 8am to 6pm, with duties including greeting visitors, handling calls, and assisting with events and promotions to create a brilliant first impression of our business.

Qualifications

• You will be a polished, articulate, well-presented front-of-house host.
• Strong customer-facing communication is essential.
• Experience in reception or front-dof-house roles is advantageous.

Responsibilities

• Meet and greet visitors to the dealership.
• Introduce customers to the relevant staff.
• Receive inbound calls and direct to the appropriate department.
• Support departments with customer events and promotions.
• Handle ad hoc/administrative duties.

Skills

Customer service

Communication

Interpersonal skills

Reception experience

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Volkswagen Dealership in Stratford-upon-Avon.

The hours of work are Monday to Friday 8am to 6pm.

This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About you

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.