Shopping Centre Security Officer - Customer-Focused & Professional

ABM; Cheltenham; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work

Job summary

ABM UK is seeking a Security Officer at Regent Arcade Shopping Centre in Cheltenham to provide exemplary security and customer service. The role is customer-facing, involves patrols, incident response, and adherence to site procedures.

The ideal candidate holds a valid SIA Licence, can work 3 on 3 off shifts, and maintains professional grooming and strong communication under pressure. We offer a comprehensive benefits package and career progression.

Qualifications

• SIA Guarding or Door Supervisor license and valid AI knowledge.
• Excellent written and verbal communication skills.
• Customer-focused with ability to handle high-pressure situations.
• Computer literacy required for security systems and reporting.

Responsibilities

• Interact with visitors and tenants delivering first-class service.
• Carry out regular patrols of the shopping centre.
• Maintain professional grooming and adhere to uniform standards.
• Liaise with site control room and react to incidents.
• Ensure site safety and adherence to procedures; assist contractors and authorities as needed.

Skills

SIA Licence

Assignment Instructions (AI)

Excellent communication

Customer focus

Work under pressure

Computer literacy

Job description

ABM UK is seeking a Security Officer at Regent Arcade Shopping Centre in Cheltenham to provide exemplary security and customer service. The role is customer-facing, involves patrols, incident response, and adherence to site procedures.

The ideal candidate holds a valid SIA Licence, can work 3 on 3 off shifts, and maintains professional grooming and strong communication under pressure. We offer a comprehensive benefits package and career progression.