Shop Supervisor: Lead Team & Customer Experience

Greggs PLC; Bradford; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday growth

Share plans

Pension matching

Employee assistance

Job summary

Greggs PLC is looking for a Supervisor to join our store team. You’ll lead the shop in the manager’s absence, motivate colleagues and ensure great service across in-shop, delivery, Click+Collect and drive-thru channels.

You’ll prepare products, manage ovens and keep displays stocked and the shop presentable. You’ll be reliable with natural leadership, thrive in a fast-paced, customer-focused environment and support an inclusive culture.

Qualifications

• Leadership experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver great results and uphold shop standards.
• Lead by example serving customers quickly and politely.
• Prepare products and manage ovens, ensuring fresh stock.
• Maintain fully stocked displays and a clean, presentable shop.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs PLC is looking for a Supervisor to join our store team. You’ll lead the shop in the manager’s absence, motivate colleagues and ensure great service across in-shop, delivery, Click+Collect and drive-thru channels.

You’ll prepare products, manage ovens and keep displays stocked and the shop presentable. You’ll be reliable with natural leadership, thrive in a fast-paced, customer-focused environment and support an inclusive culture.