Shop Supervisor - Lead Fresh Food & Customer Experience

Wenzel's the Bakers Ltd.; Basingstoke; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals

50% staff discount

Company pension

28 days holiday

Birthday day off

Staff incentives

Training & progression

Employee benefit scheme

Wellbeing centre and helpline

Job summary

Wenzel’s the Bakers is looking for a Shop Supervisor to lead a busy store, ensuring high standards of customer service and product quality. You will supervise staff, assist the Shop Manager, and help drive sales while managing costs and stock through daily routines.

The role requires supervisory retail experience and a willingness to work flexible shifts in a fast-paced environment. Training is provided to align with company standards and growth opportunities.

Qualifications

• Previous supervisory experience in retail or customer service is required.
• Experience in food production would be advantageous but not essential; training will be provided.

Responsibilities

• Greet customers and provide excellent service.
• Receive deliveries and manage stock and displays.
• Drive sales while controlling costs and ensuring profitability.
• Supervise shop team and support the Shop Manager.
• Open/close shop and run shifts.

Skills

Customer service

Retail experience

Supervisory experience

Job description

Wenzel’s the Bakers is looking for a Shop Supervisor to lead a busy store, ensuring high standards of customer service and product quality. You will supervise staff, assist the Shop Manager, and help drive sales while managing costs and stock through daily routines.

The role requires supervisory retail experience and a willingness to work flexible shifts in a fast-paced environment. Training is provided to align with company standards and growth opportunities.