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Sue Ryder Care; Mildenhall; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday pro rata

Company pension

Staff discount

Refer a Friend scheme

EV scheme

Healthcare plan

Staff discount online

Induction & development

Employee support

Job summary

Sue Ryder Care in Mildenhall invites applications for a Shop Supervisor. The role supports the manager and team, drives sales and income from donated stock, and strengthens community links to source quality donations. You will lead on weekly Sunday shifts and help maintain excellent customer service.

The ideal candidate combines leadership with retail experience, a passion for charity work, and the ability to recruit and motivate volunteers while upholding merchandising and safety standards.

Qualifications

• Ambitious people who are motivated by making a real difference.
• Keen to learn, grow and develop in a charity retail environment.
• Experience in leading teams to hit sales and income targets.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate the team to deliver excellent service to customers and donors.
• Build strong community relationships to generate quality donated stock.
• Help recruit, train and retain a committed volunteer team.
• Maintain high merchandising, housekeeping and health & safety standards.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand in-store campaigns and fundraising initiatives.

Skills

Leadership

Retail experience

Team motivation

Customer service

Stock & EPOS

Merchandising

Health & safety

Tools

EPOS

Job description

14, The Precinct, Market Pl, Mildenhall, Bury Saint Edmunds IP28 7EF

13 Hours per week – every Sunday – 2-3 shifts

£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most – and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Mildenhall shop

Our Mildenhall charity shop stocks a large range of ladies, men’s and children’s clothing and accessories alongside bric-a-brac, entertainment goods and a range of new goods such as cards and homeware.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Interview date: 27th October

Closing date: 20th October

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.