Shop Manager's Assistant – Wadebridge

Children's Hospice South West; St Minver; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

33 days holiday (pro-rata)

Enhanced sick pay

Pension scheme with employer contrib.

Family friendly policies

Wellbeing and counselling services

Group life insurance

Training and development

Environmental and green agenda

Supportive environment

Job summary

Children's Hospice South West is seeking a Retail Assistant for its Wadebridge Shop on a part-time, permanent basis. You will serve customers, sort and display stock, handle cash and follow health and safety procedures as part of a busy team.

The role involves coordinating volunteers, supporting the manager, and contributing to a positive shop environment. The shop operates seven days a week with shifts on a rota basis, and the organization offers a supportive, community-focused workspace with

Qualifications

• Excellent verbal and written communication skills are essential.
• Organised and able to manage time effectively.
• Experience of working in retail or a customer service position.
• Ability to work as part of a team, and alone using your own initiative.

Responsibilities

• You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures.
• Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload.
• You will assist the manager in encouraging a positive working culture and help to create a happy working environment.
• Our shop operates 7 days a week and you will cover a variety of shifts on a rotational basis.

Job description

Location : Wadebridge Shop

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Salary : £12.71 per hour

Hours : 10 hours per week (including weekends and Bank Holidays on a rota basis)

Contract : Part time, Permanent

Join our team for a rewarding career move where 98% of staff say they are proud to work for CHSW.

CHSW reserve the right to close this vacancy early if sufficient applications are received.

About Us

Children's Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where You Will Be Working

This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community, as a Retail Assistant you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week and you will cover a variety of shifts on a rotational basis.

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team, and alone using your own initiative.

What We Offer

We Value Our Staff And Offer An Excellent Working Environment With An Enthusiastic And Committed Team, You Will Also Benefit From

• 33 days (plus bank holidays) holiday entitlement, which increases with service (pro-rata)
• Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• Personal pension scheme with 7% employer contribution
• Family friendly policies, with enhanced maternity/adoption pay
• Occupational health, wellbeing and counselling services and employee assistance programme
• Group life insurance scheme
• Training and development opportunities
• Environmental and green agenda
• A supportive and inclusive environment

Training

Full on-the-job training and a comprehensive induction period will be given relevant to the role as well as ongoing training and development opportunities.

Closing date for applications: 04 October 2026

Anticipated Interviews: Wednesday 7th October 2026

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314

You may have experience in the following: Retail Assistant, Charity Shop Assistant, Shop Assistant Manager, Assistant Shop Manager, Deputy Shop Manager, Retail Supervisor, Customer Service Assistant, Sales Assistant, Volunteer Coordinator, Charity Retail Assistant, etc.