Shop Manager - Bude Shop

CHILDREN'S HOSPICE SOUTH WEST; Bude; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

33 days holiday

Enhanced sick pay

Pension scheme

Family friendly policies

Wellbeing & EAP

Life insurance

Training & development

Green agenda

Inclusive environment

Make a difference

Job summary

CHSW in the United Kingdom is seeking a Shop Manager for a busy charity shop in Bude. This 32‑hour‑per‑week role includes leading staff and volunteers, delivering excellent customer service, and driving sales to maximise funds for CHSW.

You’ll manage stock, merchandising, opening and closing the shop, and rota planning across 7 days, including Sundays and bank holidays. The successful candidate will have retail management experience, a proactive, hands-on approach and a commitment to CHSW’s

Qualifications

• Experience managing a team of paid staff and volunteers.
• Strong leadership and organisational skills.
• Ability to meet sales targets and manage stock.
• Excellent verbal and written communication.
• Passion for fashion and customer service.

Responsibilities

• Lead daily shop operations and ensure excellent customer service.
• Motivate and manage staff and volunteers.
• Drive sales and fundraising targets for CHSW.
• Oversee till operation and cash handling.
• Maintain stock display and visual merchandising.

Skills

Leadership

Staff management

Customer service

Retail experience

Team motivation

Job description

Shop Manager - Bude

• 32 hours per week-worked in rotation 4/5 days out of 7,to include Sundays and Bank Holidays.

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW

Join Our Team & Be Part of Something New!

We’re opening a brand-new store in Newquay and looking for a Shop Manager to help lead the way! If you have a passion for retail, great customer service skills, and a proactive attitude, we’d love to hear from you

Where you will be working

This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community, as a Shop Manager you will be involved in all aspects of running the shop.

The Role

In addition to excellent teamwork and a collaborative approach, you should have the passion, leadership skills and experience to motivate a team of staff and volunteers; and team members who are commercially aware, driven, well organised and hands on to maximise profits and generate stock, helping us raise valuable funds.

If you have experience of managing a team of paid staff and volunteers, enjoy being on the shop floor, have an interest in fashion and driving sales through great customer service, whilst knowing that your work helps to raise a smile every day – this may be the job for you!

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail at a managerial/supervisory level and delivering targets and objectives. You will have the ability to motivate a team, and using your own initiative.

What we offer

We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Training

Full on‑job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

To find out more about what you could be part of please look at our website.

Anticipated Interview Date: Tuesday 27th October 2026

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314