Shop Manager: Lead a High-Impact Team & Service

Greggs plc; Weston-super-Mare; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing app

Job summary

Greggs plc in Weston-super-Mare is recruiting a Shop Manager to lead a team, deliver fast and friendly service, and ensure excellent standards. You’ll manage recruitment, training, and performance while overseeing wage and waste controls, food preparation, and store presentation.

You’ll ensure a welcoming shop environment, drive customer satisfaction, and share in profits and benefits as part of a supportive retail culture.

Qualifications

• Track record as a Supervisor or Line Manager in retail or food-on-the-go.
• Proven ability to deliver excellent customer service.
• Experience in managing teams and driving performance.

Responsibilities

• Lead the team to deliver great results and maintain standards.
• Recruit, train, develop, and engage colleagues.
• Monitor wage and waste controls and service standards.
• Hands-on in food preparation and serving customers.
• Keep the shop clean, well-stocked and welcoming.

Skills

Retail supervisor

Customer service

Food on-the-go

Team leadership

Job description

Greggs plc in Weston-super-Mare is recruiting a Shop Manager to lead a team, deliver fast and friendly service, and ensure excellent standards. You’ll manage recruitment, training, and performance while overseeing wage and waste controls, food preparation, and store presentation.

You’ll ensure a welcoming shop environment, drive customer satisfaction, and share in profits and benefits as part of a supportive retail culture.