Shop Manager

St Margaret's Hospice Care; Williton; In loco; GBP 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days holiday including bankholidays

Life assurance 2x salary

Health cash plans

Blue Light Card discounts

Free on-site parking in Yeovil and Ta–

Descrizione del lavoro

St Margaret’s Hospice Care in Williton is seeking a Shop Manager to lead the Williton Shop and drive community-based retail activities. The role is permanent with a salary of £25,596 per annum (pro-rata for part-time) and options for 30 or 37 hours per week across four or five days, including weekends.

You will oversee day-to-day shop operations, deliver excellent customer service and manage a team of staff and volunteers, with recruitment support of shop colleagues as part of your remit.

Competenze

• Experience in retail, ideally in a supervisory or management role.
• Excellent communication skills and high customer service standards.
• Ability to lead, develop and motivate a team of staff and volunteers.
• Able to support the area manager with recruitment of shop colleagues.

Mansioni

• Lead day-to-day operations of the Williton Shop.
• Provide great customer service and maintain high standards.
• Recruitment support for shop staff and volunteers.
• Ensure safe, compliant shop operations and loss prevention.

Conoscenze

Retail management experience

Customer service excellence

Team leadership

Recruitment support

Descrizione del lavoro

St Margaret’s Hospice Care has a fantastic opportunity for a Shop Manager to join our team. This role is based in our Williton store. You will join us on a permanent basis and in return, you will receive a competitive salary of £25596.00 per annum (pro-rata for part time).

The working pattern for this role could either be 30 or 37 hours per week (worked over four or five days), the rota includes week days and weekends.

By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset.

What can you expect to be doing?

Great customer services is at the heart of all our retail shops, and we strive to make a difference each and every day. We are looking to recruit an experienced Shop Manager to lead our Williton Shop. Prominent in the community and with a broad, loyal customer base, you will be responsible for the day to day running of this thriving shop located in the heart of Williton.

What will you be good at?

You will:

• Have experience within the Retail industry, ideally from a supervisory or management role;
• Have demonstrable excellent communication skills and the high standards of customer service;
• Positively demonstrate how to manage, develop and motivate a team of staff and volunteers;
• Be able to support the area manager with the recruitment process of shop colleagues.

This role is a physically demanding position within a busy retail environment which includes the lifting of donated goods.

Our Benefits

You won’t just be joining a fantastic team - you’ll be part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, we could be a perfect match.

Holiday entitlement

• 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
• Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice
• Ability to buy and sell annual leave

Pension scheme

• NHS employees eligible to continue with their NHS pension scheme*
• Non-NHS employees will receive 6% employer and 5% employee contribution.

Award-winning Employee Assistance Programme for you and your family offering:

• Vitality & wellbeing health portal for non-emergency care
• Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
• Confidential and free 24-hour Employee Assistance
• Counselling and support
• Legal, financial, and medical information and advice

And more…

• Life assurance cover - 2x salary
• Health Cash Plans - help with covering the cost of healthcare needs by providing cashback on a range of health benefits
• Blue Light Card - Discounts on retailers and restaurants saving up to 35%
• Enhanced maternity leave*
• Excellent learning and development opportunities
• Free on-site parking in Yeovil and Taunton
• Volunteering and fundraising opportunities
• Eligibility criteria applies

If you want to get to know our team or have a chat before applying, we’d love to hear from you. Just reach out to Amanda Sully [e-mail] Please feel free to pop into the store.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team.

Unfortunately, we are not able to offer visa sponsorship at this time.

For any questions about our recruitment process, please contact [e-mail].

Closing date: 15/11/2026