Shop Manager

St. Margaret's Hospice; Williton; In loco; GBP 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days holiday

Pension scheme

Employee Assistance Programme

Life assurance cover

Health Cash Plans

Free on-site parking

Descrizione del lavoro

St Margaret's Hospice in Williton is seeking a Shop Manager to lead the Williton Shop on a permanent basis. The role offers 30 or 37 hours per week with a salary of £25,596 per annum (pro-rata for part time).

You will oversee staff and volunteers, drive sales and provide excellent customer service to support our hospice services across Somerset. Join a vibrant retail team and contribute to compassionate care for patients and families.

Competenze

• Experience within the Retail industry, ideally from a supervisory or management role.
• Excellent communication skills and high standards of customer service.
• Ability to manage, develop and motivate a team of staff and volunteers.
• Able to support area manager with recruitment of shop colleagues.

Mansioni

• Lead day-to-day running of Williton Shop and drive sales.
• Motivate staff and volunteers to maximise profit.
• Support recruitment processes and staff development.

Conoscenze

Retail management experience

Excellent communication

Team leadership

Recruitment support

Descrizione del lavoro

St Margaret’s Hospice Care has a fantastic opportunity for a Shop Manager to join our team. This roleis based in our Willitonstore. You will join us on a permanent basis and in return, you will receive a competitive salary of£25596.00per annum (pro-rata for part time).

The working pattern for this rolecould either be 30 or 37 hours per week (worked over four or five days), the rota includes week days and weekends.

By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset.

What can you expect to be doing?

Great customer services is at the heart of all our retail shops, and we strive to make a difference each and every day. We are looking to recruit an experienced Shop Manager to lead our Williton Shop. Prominent in the community and with a broad, loyal customer base, you will be responsible for the day to day running of this thriving shop located in the heart of Williton.

You will work alongside experienced staff and volunteers to drive sales and maximise profit, knowing that you and your shop are making a positive difference to the lives of patients and their families across Somerset.

What will you be good at?

You will:

• Have experience within the Retail industry, ideally from a supervisory or management role;
• Have demonstrable excellent communication skills and the high standards of customer service;
• Positively demonstrate how to manage, develop and motivate a team of staff and volunteers;
• Be able to support the area manager with the recruitment process of shop colleagues.

This role is a physically demanding position within a busy retail environment which includes the lifting of donated goods.

Our Benefits

You won’t just be joining a fantastic team – you’llbe part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, we could be a perfect match.

Holiday entitlement

• 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
• Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice
• Ability to buy and sell annual leave

Pension scheme

• NHS employees eligible to continue with their NHS pension scheme*
• Non-NHS employees will receive 6% employer and 5% employee contribution.

Award-winning Employee Assistance Programme for you and your family offering:

• Vitality & wellbeing health portal for non-emergency care
• Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
• Confidential and free 24-hour Employee Assistance
• Counselling and support
• Legal, financial, and medical information and advice

And more…

• Life assurance cover– 2x salary
• Health Cash Plans- help with covering the cost of healthcare needs by providing cashback on a range of health benefits
• Blue Light Card – Discounts on retailers and restaurants saving up to 35%
• Enhanced maternityleave*
• Excellent learning and development opportunities
• Free on-site parking in Yeovil and Taunton
• Volunteering and fundraising opportunities

*Eligibility criteria applies

If you want to get to know our team or have a chat before applying, we’d love to hear from you. Just reach out to Amanda Sully [e-mail] Please feel free to pop into the store.

Unfortunately, we are not able to offer visa sponsorship at this time.

For any questions about our recruitment process, please contact [e-mail].

We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if theres anything you want to talk about before you apply.

Closing date:

15/11/2026