Shop Manager - Retail Outlet

Arthur-Rank-Hospice-Charity; Pampisford; On-site; GBP 26,000 - 27,000; Full time

Job summary

Arthur Rank Hospice Charity is seeking a Shop Manager for our Pampisford Retail Outlet. You will oversee daily operations, drive turnover and profitability, and promote a welcoming charity image to customers.

You will ensure security, manage staff and volunteers, and coordinate opening and closing at the start and end of trading days. We value experience in a retail environment, with demonstrated income and expenditure reporting, weekend shifts on a rota, and the ability to motivate others

Qualifications

• Previous experience in a similar retail environment.
• Experience with income and expenditure reporting.
• Ability to manage staff and volunteers and work weekends on a rota.

Responsibilities

• Oversee outlet operations and drive turnover and profitability.
• Promote and enhance the charity image to customers.
• Ensure security of premises, staff, volunteers and stock.
• Manage opening and closing procedures at trading day ends.
• Motivate and engage colleagues through regular communication.

Skills

Retail management

Income reporting

Motivating teams

Job description

The Retail team at Arthur Rank Hospice play a vital role in raising essential funds for our Charity. Each shop is it’s own treasure trove of pre-loved items and furniture unique community hub, with our brilliant shop staff and volunteers keeping donations sorted, tidied and flying off the shelves.

We have a fantastic opportunity to join us as our new Shop Manager in our Retail Outlet in Pampisford.

This role is available on either a full time basis – working 37.5 hours per week, or part time – working 22.5 hours per week and will include working weekends on a rota basis.

In this exciting role, you will be responsible for the running of the outlet, managing turnover and profitability whilst promoting and enhancing the image of our charity to all customers. The role will have responsibility for the security of the premises, its staff, volunteers and stock, making arrangements for opening and locking up at either end of the trading day.

We are looking for a shop manager who understands the importance of community and loves working with and supporting people. You will bring your innovation to manage and drive income in the outlet, motivating others through regular communication and engagement.

To be successful in this role, you will have previous experience of working in a similar retail environment with experience of income and expenditure reporting.

Due to the nature of this role there will be an element of manual handling and physical activity involved. Lone working may also be required from time to time. Candidates are required to be physically capable (with reasonable adjustments for disabled candidates) of meeting these job requirements.

Please note our Outlet operates 6days per week and our colleagues work on a shift basis which will include weekends.

Starting salary of £25,760, with opportunities to progress to £27,476.

Please note that the salary quoted is based on full time hours and will be pro-rata’d for part time posts. As a Charity with limited funds, it is usual practice for new starters to commence on the minimum of the salary band for the role. Exceptionally, and only for candidates demonstrating significant strengths relevant to the role, we may be able to negotiate on this.

We are a Disability Confident employer, and welcome applications from candidates with disabilities. If you would like support to apply, please contact the HR Team by email [e-mail] and we will be happy to help.

Arthur Rank Hospice Charity does not hold a sponsor license; therefore, we are unable to offer sponsorship to individuals who do not currently have the right to work in the UK, or that require sponsorship as a condition of an existing visa.

We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation, and we particularly welcome applications from BAME people who are currently under-represented.

Arthur Rank Hospice Charity is committed to safeguarding and promoting the welfare of children, young people and adults who draw on care and support and expects all colleagues and volunteers to share this commitment.