Shop Floor & Till Customer Experience Advisor

Yorkshire; Redcar; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

ArgosSainsbury's in Redcar is hiring a Customer Advisor to deliver outstanding customer service across tills, website screens, shopfloor and the collection counter. You will also collect products from stock, assist customers with questions, and provide guidance on a wide range of products.

The role involves processing payments and refunds, and supporting in the stock room when needed. You will be on the shop floor interacting with customers, helping with inquiries and offering product

Qualifications

• Experience delivering excellent customer service.
• Ability to handle transactions at tills.
• Able to assist customers with questions and offer product advice.
• Support in stock room as needed.

Responsibilities

• Provide excellent customer service on tills, website screens, shopfloor and collection counter.
• Assist customers with questions and product advice across a wide range of items.
• Handle payments and refunds accurately and efficiently.
• Assist with stockroom duties and shelf replenishment as required.

Skills

Customer service

Cash handling

Product knowledge

Communication skills

Job description

ArgosSainsbury's in Redcar is hiring a Customer Advisor to deliver outstanding customer service across tills, website screens, shopfloor and the collection counter. You will also collect products from stock, assist customers with questions, and provide guidance on a wide range of products.

The role involves processing payments and refunds, and supporting in the stock room when needed. You will be on the shop floor interacting with customers, helping with inquiries and offering product