Shop Assistant (Tain)

Highland Hospice; Tain; On-site; GBP 27,000 - 32,000; Part time

Benefits offered by this job

10% discount across all Charity Shops

Health benefits via flexible schemes

Employee assistance program

Generous holiday entitlement with buy-

Flexible working arrangements

Pension with Death in Service

Job summary

Highland Hospice is seeking a part-time Shop Assistant for our Tain shop. The role focuses on delivering exceptional customer service within a fast-paced charity retail environment, supporting the Shop Manager and volunteers to maximise trading potential.

You will help maintain stock display standards, assist with stock sorting and pricing, and ensure a clean, welcoming shop floor. Prior retail experience is preferred; you’ll be part of a supportive, community-focused team.

Qualifications

• Be a people person who loves exceptional service.
• Take great pride in what you do.
• Love working as part of a team.
• Enjoys being busy and working within a fast paced environment.

Responsibilities

• Assist with day-to-day shop operations and volunteers.
• Ensure high standards of customer care at all times.
• Sort, steam, and price incoming stock for stockroom and shop floor.
• Maintain shop presentation through layout, display and window dressing.

Skills

People skills

Customer service

Team player

Busy environment

Job description

Hours: 7.5 hours / week (part-time)

Salary: £26,557 per annum (pro-rata)

Holiday: 35 days per annum (including public holidays) pro-rata

Sponsorship:Not applicablefor this vacancy

Closing date:Thursday 29 October 2026

A DAY IN THE LIFE OF A Shop Assistant

Highland Hospice is seeking a part-time Shop Assistant to join our Tain shop. We’re looking for individuals with previous retail experience, preferably in a fast-paced setting, to become part of our supportive and enthusiastic team. This is a great opportunity to develop your retail skills while making a meaningful contribution to the Hospice’s mission of supporting local communities.

What you'll be doing...

Reporting to the Shop Manager, you can expect your working day to include the following:

• As a shop assistant you will help the shop manager with the day-to-day operations of the shop and volunteers, enabling the shop to operate effectively and achieve its maximum trading potential.
• You will work with volunteers to ensure that high standards of customer care are achieved at all times.
• You will work with the volunteers to sort, steam and price incoming stock to ensure that the shop floor stock levels are maintained.
• You will maintain a high standard of presentation in the shop through effective layout, display and window dressing.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Shop Assistant you will need the following qualities and skills:

• Be a people person who loves exceptional service!
• Take great pride in what you do.
• Love working as part of a team.
• Enjoys being busy and working within a fast paced environment.

WHAT WE OFFER

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• 10% discount throughout all of our 15 Charity Shops.
• Access to a wide range of health benefits and services via HSF flexible schemes which can reimburse you up to 100% for a wide range of health care costs.
• Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
• Generous holiday entitlement with a buy more or sell some option
• Flexible working arrangements
• Pension with addition contribution matching and Death in Service Benefit

Plus access to many more schemes and enhanced benefits.

This post is not subject to a Disclosure/PVG check.

Informal enquiries can be made to Lynn Weymss, Area Manager (Shops) on 07921873926 or email [e-mail]

EQUAL OPPORTUNITIES

Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]