Donation & Distribution Assistant

Highland Hospice; Inverness; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Discount schemes

Employee assistance programme

Generous holiday entitlement (buy/sell

Flexible working arrangements

Pension with employer contributions

Death in Service Benefit

SPPA pension contributions continuity

Cafe meals discount

Gym access Inverness

Job summary

Highland Hospice in Inverness is seeking a Donations & Distribution Assistant on a part-time basis (22.5 hours per week).

You will report to the Warehouse Manager and handle donor care, sorting donations, loading/unloading vans, and dispatching shop orders as part of a team.

We offer a comprehensive benefits package and flexible working, with a pro-rata salary of £26,557 per annum and a supportive, inclusive workplace.

Qualifications

• Team player with positive attitude.
• Customer care experience is desirable.
• People-focused approach to donors and volunteers.
• Willingness to drive a Highland Hospice van when required.

Responsibilities

• Provide high standard of customer care to donors.
• Work as part of a team to complete daily tasks.
• Sort and organise donations.
• Load and unload vans.
• Pick and dispatch shop orders.

Skills

Team player

Customer care

People person

Van driving

Job description

Hours: 22.5 hours / week (part-time)

Salary: £26,557per annum (pro-rata)

Holiday: 35 days per annum (including public holidays) pro-rata

Sponsorship:Not applicablefor this vacancy

Closing date: Thursday 22 October 2026

A DAY IN THE LIFE OF A DONATION & DISTRIBUTIONASSISTANT

What you'll be doing...

Reporting to the Warehouse Manager, you can expect your working day to include the following:

• Providing a high standard of customer care to our donors
• Working as part of a team to achieve daily tasks
• Sorting and organising donations
• Loading and unloading of vans
• Picking and dispatching of shop orders

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Warehouse Assistant you will need the following qualities and skills:

• Someone who loves working as part of a team.
• A person who takes pride in what they do
• An enthusiastic people person
• Be prepared to drive a Highland Hospice van as required

WHAT WE OFFER

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Access to various discount schemes
• Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
• Generous holiday entitlement with a buy more or sell some option
• Flexible working arrangements
• Pension with additional matching employer contributions and Death in Service Benefit
• Continuation of SPPA pension contributions and annual leave reckonable service for employees coming to the Hospice within 12 months of leaving the NHS
• Discounted meals in our cafe prepared freshly every morning
• Free access to Inverness Tennis Court Gym Facilities

Plus access to many more schemes and enhanced benefits.

This post is not subject to a Disclosure/PVG check.

Informal enquiries can be made to Shirlee Lumsden, Warehouse Manager on 01463 417437 or [e-mail]

EQUAL OPPORTUNITIES

Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]