Shop Assistant

Sue Ryder; Winchcombe; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Company pension

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Staff discount 10% online

Induction & training

Employee support programme

Holiday entitlement 27–33 days

Job summary

Sue Ryder operates a network of charity shops; this Shop Assistant role supports the management and team to drive income and provide excellent service to customers and donors in Cheltenham. You will help with merchandising, stock control and EPOS processes while representing the Sue Ryder brand.

The position is 22.5 hours per week on a rota including weekends, with pay at £12.71 per hour. Benefits include pension, holidays and staff discounts as listed in the ad.

Qualifications

• Customer service experience is essential.
• Retail experience preferred.
• Willingness to work weekends as part of rota.

Responsibilities

• Drive sales, income and performance against targets.
• Provide excellent service to customers and donors.
• Help build community relationships to generate donated stock.
• Maintain high merchandising, housekeeping and health & safety standards.
• Manage stock and EPOS processes to keep shop well presented.
• Champion the Sue Ryder brand and fundraising initiatives.
• Demonstrate motivation to learn and develop while helping others.

Skills

Customer service

Retail experience

Team player

Shift flexibility

Tools

EPOS system

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we've supported people when it matters most - and we're looking for a Shop Assistant to help us continue that work. You'll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle. We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off. Bring your customer service skills to a role with real purpose. You'll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
• We're looking for ambitious people who are motivated by making a real difference. If you're keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you'll fit right in.
• unit 2, 107 Tewkesbury Rd, Cheltenham GL51 9DW
• 22.5 hours per week inc weekends on rota £12.71 per hour Become a part of our story.
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme