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Sue Ryder Care; Bury St Edmunds; On-site; GBP 8,400 - 11,000; Part time

Benefits offered by this job

Staff discount

Holiday entitlement

Pension

Job summary

Sue Ryder Care in Bury St Edmunds is seeking a Shop Assistant to join our charity retail team. You’ll support your manager and colleagues, help drive income, and champion our brand while delivering friendly, practical service in-store.

This 15-hour-per-week role covers 2–3 shifts (including Saturdays), with shifts starting at 8.45am and most days finishing by 5.15pm. Benefits include holiday entitlement, staff discounts and opportunities to contribute to local fundraising and community impact.

Qualifications

• Bring your customer service skills to a role with real purpose.
• Support manager and team to drive income for our vital services.
• We value our people and offer a great work-life balance with weekend shifts and early/mid-day hours.
• Experience with merchandising, housekeeping and health & safety helps maintain shop standards.
• Help build community relationships to generate quality donated stock.

Responsibilities

• As Shop Assistant you will use your retail skills to help drive sales and performance against targets.
• Provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in stock management and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand through in-store campaigns and fundraising initiatives.

Skills

Customer service

Retail experience

Stock management

Merchandising

Health & safety

Job description

15 hours per week over 2-3 shifts - inc Sats on rota

£12.71 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we've supported people when it matters most - and we're looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off.

Bring your customer service skills to a role with real purpose.

Shop Assistant

Company: Sue Ryder Care Salary: from £12.71 an hour Hours: Part-time Location: Bury St Edmunds Working pattern: On-site Job type: Permanent Posting date: 23 Sept 2026 Closing date: 7 Oct 2026

Summary

Shop Assistant

4 Out Northgate

Bury St Edmunds

IP33 1JQ

15 hours per week over 2-3 shifts - inc Sats on rota

£12.71 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we've supported people when it matters most - and we're looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off.

Bring your customer service skills to a role with real purpose.

You’ll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We're looking for ambitious people who are motivated by making a real difference. If you're keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you'll fit right in.

Come and join the team as our Shop Assistant at our Bury St Edmunds shop

Within a stone’s throw of Bury St Edmunds’ train station and with free parking at the rear, our large charity shop stocks everything from furniture to ladieswear.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date:

Interview date:

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.