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Sue Ryder Care; Cheltenham; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

27 days holiday

Company pension

Staff discount

Refer a Friend

Maternity/Paternity pay

Sick pay

EV Scheme

Healthcare plan

Death in Service

Staff discount online

Induction & development

Employee support

Job summary

Sue Ryder Care is seeking a Shop Assistant to join our Cheltenham shop. You’ll support your manager and team, inspire the community and help drive income for our vital services.

This permanent, part-time role is on-site at GL51 9DW, 22.5 hours per week on a rota that includes some weekends. The pay is £12.71 per hour with shifts starting around 8.45am and finishing by 5.15pm, with Christmas holidays off.

Responsibilities

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Job description

Shop Assistant

Company: Sue Ryder Care

Salary: from £12.71 an hour

Hours: Part-time

Location: GL51 9DW

Working pattern: On-site

Job type: Permanent

Posting date: 23 Sept 2026

Closing date: 7 Oct 2026

Summary

unit 2, 107 Tewkesbury Rd, Cheltenham GL51 9DW

22.5 hours per week inc weekends on rota

£12.71 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your customer service skills to a role with real purpose.

Responsibilities

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

Interview date

TBC

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully

Proud member of the Disability Confident employer scheme