Shop Assistant

Sue Ryder; Tewkesbury; On-site; GBP 14,000 - 16,000; Part time

Benefits offered by this job

Company pension scheme

Staff discount

Refer a Friend bonus

Job summary

Sue Ryder is seeking a Shop Assistant at our Cheltenham shop. You will support the manager and team, help drive income, and champion the Sue Ryder brand through in-store campaigns and fundraising initiatives.

The role involves 22.5 hours per week (weekends on rota) with shifts starting around 8.45am and finishing by 5.15pm. Benefits include pension, staff discount, and holiday entitlements pro rata.

Qualifications

• Previous customer service or retail experience preferred.
• Ability to engage with donors and customers.
• Capable of maintaining merchandising standards.

Responsibilities

• Drive sales and income against targets.
• Provide excellent service to customers and donors.
• Build strong community relationships for stock donations.
• Maintain merchandising, housekeeping and health & safety standards.

Skills

Customer service

Retail experience

Communication

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we've supported people when it matters most - and we're looking for a Shop Assistant to help us continue that work. You'll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle. We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off. Bring your customer service skills to a role with real purpose. You'll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
  We're looking for ambitious people who are motivated by making a real difference. If you're keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you'll fit right in.
  unit 2, 107 Tewkesbury Rd, Cheltenham GL51 9DW
• 22.5 hours per week inc weekends on rota £12.71 per hour Become a part of our story.
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme