Shipping Coordinator: Global Logistics & Order Hub

ASC Connections; Thurrock; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Varied role

Balanced hours

Global backing

Job summary

ASC Connections is seeking a Shipping Coordinator near Grays, Essex to manage UK and international orders and export documentation. You will coordinate haulage, maintain stock records, and connect internal teams with clients and freight agents using SAP/Smiles.

The role covers end-to-end Order-to-Cash processes in a collaborative site culture, with a 35-hour week and a rotating 3-week shift. A UK driving licence is preferred and benefits are included.

Qualifications

• Experience in a dual Customer Service and Despatch/Logistics environment.
• Minimum of 5 GCSEs (or equivalent); qualifications in International Trade, Export, or Logistics are advantageous.
• Experience using SAP or similar ERP software is preferred.
• Familiarity with export paperwork, freight forwarders, and haulage coordination.
• Willingness to work a rotating 3-week shift pattern (07:00-15:00 / 08:00-16:00 / 09:00-17:00) with occasional overtime in lieu.
• Full UK driving licence preferred due to location.

Responsibilities

• Receive and process UK and international orders via SAP/Smiles, ensuring pricing and account records are up to date.
• Arrange domestic haulage via TMS, liaise with loading teams and freight forwarders, and generate shipping/export docs.
• Support export procedures with shipping agents and Customs/Excise guidance.
• Manage daily pre-billing queries, monitor carrier performance, and report service levels.
• Maintain stock systems, log shipments, and advise teams on stock availability.
• Assist site administration, visitor/traffic management, and partake in weekly reviews.

Skills

Customer service

Despatch/Logistics

Education

GCSEs (5)

International Trade/Export/Logistics qualifications

Tools

SAP

Job description

ASC Connections is seeking a Shipping Coordinator near Grays, Essex to manage UK and international orders and export documentation. You will coordinate haulage, maintain stock records, and connect internal teams with clients and freight agents using SAP/Smiles.

The role covers end-to-end Order-to-Cash processes in a collaborative site culture, with a 35-hour week and a rotating 3-week shift. A UK driving licence is preferred and benefits are included.