UK Transport Coordinator – Fast-Paced Logistics

Adecco; Grays; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Full-time role

Friendly team environment

Career development

Growth within logistics

Job summary

Adecco Grays is seeking a Transport Coordinator to join our busy logistics operation. This office-based role involves coordinating daily UK collections and deliveries, arranging transport with hauliers, and maintaining clear communication with drivers and customers.

You will use transport management systems and Microsoft Office, prioritise multiple shipments, and deliver accurate shipment updates while resolving issues promptly. Monday to Friday, 8:30am to 5:00pm, in Grays.

Qualifications

• Previous experience within transport, logistics, freight forwarding, or distribution.
• Strong knowledge of UK road transport operations.
• Excellent communication and customer service skills.
• Ability to prioritise workloads and manage multiple shipments simultaneously.

Responsibilities

• Coordinate daily UK collections and deliveries.
• Arrange transport with approved hauliers, carriers, and subcontractors.
• Manage freight movements including full loads, part loads, palletised freight, and groupage shipments.
• Monitor vehicle movements and communicate with drivers and transport providers.
• Provide customers with accurate shipment updates and estimated delivery times.
• Resolve transport issues including delays, failed collections, delivery discrepancies, damages, and shortages.
• Book timed collections and delivery appointments.
• Obtain competitive transport rates and prepare customer quotations.
• Source cost-effective transport solutions while maintaining service quality.
• Process and monitor POD documentation.
• Investigate and resolve delivery queries and invoice discrepancies.
• Prepare completed transport files for billing and ensure all charges are recorded.
• Update internal systems and maintain accurate transport records.
• Deliver exceptional customer service and build strong relationships with customers and suppliers.

Skills

Transport experience

UK road transport

Customer service

Multitasking

Organisational skills

MS Office

Tools

Transport Management System

Job description

Adecco Grays is seeking a Transport Coordinator to join our busy logistics operation. This office-based role involves coordinating daily UK collections and deliveries, arranging transport with hauliers, and maintaining clear communication with drivers and customers.

You will use transport management systems and Microsoft Office, prioritise multiple shipments, and deliver accurate shipment updates while resolving issues promptly. Monday to Friday, 8:30am to 5:00pm, in Grays.