Shift Supervisor – Lead Team & Exceptional Service

Greggs plc; North East; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10%

Health and wellbeing app

Holiday entitlement grows with career

Pension scheme with employer match up

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop during your shift, ensuring first-class service and smooth operations across in-store, delivery, and Click + Collect channels.

You will inspire and develop the team, prepare products including sandwiches and ovens, manage displays and cleanliness, and deliver a brilliant customer experience while upholding Greggs standards throughout every shift, and communicating with senior staff to drive sales and customer

Qualifications

• Experience leading a small team in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent customer service.
• Lead by example and serve customers quickly and politely.
• Prepare products, including sandwiches and operating ovens.
• Ensure displays are stocked and inviting for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Retail experience

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop during your shift, ensuring first-class service and smooth operations across in-store, delivery, and Click + Collect channels.

You will inspire and develop the team, prepare products including sandwiches and ovens, manage displays and cleanliness, and deliver a brilliant customer experience while upholding Greggs standards throughout every shift, and communicating with senior staff to drive sales and customer