Shift Supervisor: Lead Service, Growth & Guest Experience

Greenhouse Software, Inc.; Chester; On-site; GBP 21,000 - 30,000; Full time

Job summary

JOE & THE JUICE is a fast-paced, people-centric food and beverage brand where culture matters as much as the product. As a Shift Manager, you will supervise the daily operations of your assigned shift, uphold DCWF standards, and set a positive tone for an engaging, motivated team.

You’ll lead guest experiences, drive sales targets, coach Juicers, and report safety and quality through every shift. This permanent, on-site role offers opportunities to grow within a dynamic, globally inspired

Responsibilities

• DCWF: Ensure DCWF is executed to the highest standards by following the set structure and observing gaps based on store traffic; delegate tasks to maintain a productive team and follow up with feedback.
• Cleanliness & Standards: Oversee checklists to ensure adherence to food & bar safety principles; report malfunctions or issues honestly.
• Juicer Training: Carry out planned Juicer training following the Knowledge - Training - Practice - Validation mantra to develop skilled team members.
• Guest Experience: Lead by example to deliver exceptional guest experience and handle in-store feedback professionally.
• Financial Accountability: Monitor and optimize sales during shifts and report deliveries and general type-in culture.

Job description

JOE & THE JUICE is a fast-paced, people-centric food and beverage brand where culture matters as much as the product. As a Shift Manager, you will supervise the daily operations of your assigned shift, uphold DCWF standards, and set a positive tone for an engaging, motivated team.

You’ll lead guest experiences, drive sales targets, coach Juicers, and report safety and quality through every shift. This permanent, on-site role offers opportunities to grow within a dynamic, globally inspired