Lead Shift Supervisor — Flexible Hours & Team Impact

EG Group; Dewsbury; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free beverage on every shift

EG Cares Benefits & Rewards Platform

30% Starbucks discount

Quarterly Bonus Incentive

Career progression opportunities

Recognition rewards and work anniversy

Life Assurance

Guaranteed contracted hours

Job summary

EG Group in Dewsbury is hiring a Starbucks Shift Supervisor to lead a fast-paced team, ensure product quality, and deliver outstanding customer service. You’ll work with the Store Manager, supervise shifts, and take ownership in the manager’s absence, motivating colleagues to meet brand standards.

This role offers flexible shifts around availability, with a minimum of 8 hours per week and an hourly rate of £13.55.

Qualifications

• Previous supervisory experience is preferred.
• Experience in hospitality, retail, or a customer-focused environment.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.

Responsibilities

• Lead and supervise daily operations, delegating tasks and motivating colleagues.
• Create exceptional customer experiences and deliver outstanding service.
• Support store operations with stock control, ordering, banking, and administration.
• Maintain high food safety, health and safety, and cleanliness standards.
• Keep the store inviting and well-presented for customers and teammates.
• Lead by example during busy periods and cover shifts as needed.
• Prepare beverages, food, and other products to brand standards.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

EG Group in Dewsbury is hiring a Starbucks Shift Supervisor to lead a fast-paced team, ensure product quality, and deliver outstanding customer service. You’ll work with the Store Manager, supervise shifts, and take ownership in the manager’s absence, motivating colleagues to meet brand standards.

This role offers flexible shifts around availability, with a minimum of 8 hours per week and an hourly rate of £13.55.