Shift Supervisor — Lead Customer Experience

Greggs plc; West Oxfordshire; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50%

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health & wellbeing app

Holiday entitlement growth

Colleague share plans

Pension contributions (7% match)

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t present, motivate the team, and ensure excellent customer service across in-store, delivery, Click + Collect and drive-thru channels.

You’ll prepare products, maintain displays, keep the shop clean, and deliver fast, friendly service. The wider benefits include weekly pay, staff discounts up to 50%, free hot drinks, paid breaks, profit sharing, health app, and pension contributions.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Strong leadership and team motivation skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Inspire the team to deliver results and maintain shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products (sandwiches) and manage ovens.
• Keep displays fully stocked with a wide range of options.
• Ensure the shop is clean, tidy and presentable at all times.

Skills

Team leadership

Customer service

Shift supervision

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t present, motivate the team, and ensure excellent customer service across in-store, delivery, Click + Collect and drive-thru channels.

You’ll prepare products, maintain displays, keep the shop clean, and deliver fast, friendly service. The wider benefits include weekly pay, staff discounts up to 50%, free hot drinks, paid breaks, profit sharing, health app, and pension contributions.