Shift Supervisor: Lead a Fast, Friendly Customer Team

Greggs plc; Derry/Londonderry; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Staff discount up to 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Health & wellbeing app

Holiday entitlement grows with you

Pension scheme (7% match)

Employee assistance program

Long service awards

Shopping discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a busy shop and ensure customers have an outstanding experience whether they order in-store, via delivery, Click + Collect, or drive-thru. You will be part of the management team, motivating colleagues, overseeing ovens, and making sure the shop runs smoothly.

You will drive great standards, manage the team, and ensure shelves are stocked and the shop looks clean and welcoming.

Qualifications

• Proven leadership experience in a customer-focused setting.
• Strong people management and team motivation skills.
• Commitment to delivering excellent service.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example, serving customers quickly and warmly.
• Prepare products (sandwiches) and manage ovens.
• Keep displays well stocked with a wide selection for customers.
• Maintain a clean, tidy, and presentable shop environment.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a busy shop and ensure customers have an outstanding experience whether they order in-store, via delivery, Click + Collect, or drive-thru. You will be part of the management team, motivating colleagues, overseeing ovens, and making sure the shop runs smoothly.

You will drive great standards, manage the team, and ensure shelves are stocked and the shop looks clean and welcoming.