Shift Supervisor - Lead a Dynamic Coffee Team

Euro Garages; United Kingdom; Remote; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free beverage

Virtual GP

Wellbeing service

Employee assistance

Rewards program

Career development

Life Assurance

Guaranteed hours

Job summary

Starbucks in Hickstead, United Kingdom, is seeking a Shift Supervisor to lead a fast-paced team, ensure products are fresh and available, and deliver outstanding customer service. You’ll work with the Store Supervisor, prepare beverages, maintain store standards, and take ownership of shifts in the Store Manager’s absence.

A typical day includes leading by example, mentoring colleagues, managing stock, and ensuring food safety and cleanliness.

Qualifications

• Previous supervisory experience preferred.
• Experience in hospitality, retail, or customer-focused environment.
• Passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• Proactive attitude with the ability to make decisions and take ownership.

Responsibilities

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting their training and development.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
• Champion quality and safety by ensuring high standards of food safety, health and safety, and cleanliness throughout the store.

Job description

Starbucks in Hickstead, United Kingdom, is seeking a Shift Supervisor to lead a fast-paced team, ensure products are fresh and available, and deliver outstanding customer service. You’ll work with the Store Supervisor, prepare beverages, maintain store standards, and take ownership of shifts in the Store Manager’s absence.

A typical day includes leading by example, mentoring colleagues, managing stock, and ensuring food safety and cleanliness.