Shift Manager: Lead Teams & Elevate Guest Experience

Harry Ramsden's; Bournemouth; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Cycle Scheme & PC World/Curry’s Tech

Retailer Discounts

Discounted Days Out

Paid Birthday Day off

Free Meal when on Shift & discounts on

Wagestream

NEST Pension Scheme

Wisdom Employee Assistance Programme

Job summary

Harry Ramsdens Group Limited in Bournemouth is seeking an experienced Shift Manager to lead our team on shift, drive guest satisfaction and uphold brand standards across daily operations.

You will supervise staff, manage stock and Health & Safety, and ensure excellent service in a fast-paced restaurant environment. Previous restaurant or fast-food experience is essential, with a passion for quality fish and chips and guest experience.

Qualifications

• Experience of managing teams and coordinating shift staff.
• Knowledge of Health & Safety practices in a hospitality setting.
• Experience in restaurant or fast-food environments is essential.

Responsibilities

• Oversee daily shift operations and guest experience.
• Supervise staff performance and training.
• Manage stock, portions, and cash handling procedures.
• Ensure compliance with safety and hygiene standards.

Skills

Team leadership

Health & Safety

Stock management

Tools

Restaurant operations software

Job description

Harry Ramsdens Group Limited in Bournemouth is seeking an experienced Shift Manager to lead our team on shift, drive guest satisfaction and uphold brand standards across daily operations.

You will supervise staff, manage stock and Health & Safety, and ensure excellent service in a fast-paced restaurant environment. Previous restaurant or fast-food experience is essential, with a passion for quality fish and chips and guest experience.