Shift Manager — Lead Fast-Paced Dining & Guest Experience (Free Shift Meal)

Harry Ramsden's Group Limited; Newmarket; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Cycle to Work

Retailer Discounts

Birthday day off

Free staff meal

Stream

NEST Pension

Wisdom EAP

Job summary

Harry Ramsden’s Group Limited is seeking a Shift Manager to support the management team and lead shifts, ensuring high standards of service, food quality and cleanliness. You will drive guest experiences and act as a role model for our values on busy shifts.

The role requires hands-on leadership in a fast-paced restaurant environment, with strong communication skills and the ability to motivate teams to deliver outstanding performance. Ongoing training and development are provided.

Qualifications

• Experience managing teams in a restaurant or fast-food environment.
• Strong communication and organisational skills.
• Hands-on, approachable leader.
• Passionate about delivering great customer experiences.

Responsibilities

• Lead and motivate the team during shifts.
• Ensure high standards of service, cleanliness and food quality.
• Support health & safety, stock control and shift administration.
• Act as a role model for our values and service standards.
• Support the management team in delivering operational excellence.

Skills

Team leadership

Communication

Organisational skills

Hands-on leadership

Customer focus

Job description

Harry Ramsden’s Group Limited is seeking a Shift Manager to support the management team and lead shifts, ensuring high standards of service, food quality and cleanliness. You will drive guest experiences and act as a role model for our values on busy shifts.

The role requires hands-on leadership in a fast-paced restaurant environment, with strong communication skills and the ability to motivate teams to deliver outstanding performance. Ongoing training and development are provided.