Shift Manager: Lead Team & Deliver Brilliant Service

Greggs plc; St. Neots; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Staff discount (up to 50% )

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits

Health and Wellbeing App

Holiday entitlement grows with tenure

Colleague share plans

Pension scheme with up to 7% match

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t on duty. You will inspire and motivate the team, ensuring excellent customer service and smooth daily operations, including food preparation and oven management.

On shift you’ll keep shelves stocked, assist customers quickly, manage breaks, and help deliver a brilliant in-store and online experience. Reliability and inclusive culture are highly valued.

Qualifications

• Leadership and customer service excellence.
• Experience supervising teams in a customer-focused environment.

Responsibilities

• Inspire the team to maintain high shop standards.
• Lead by example and serve customers fast and friendly.
• Prepare products, including sandwiches and ovens management.
• Keep displays fully stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer Service

Team Supervision

Reliability

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t on duty. You will inspire and motivate the team, ensuring excellent customer service and smooth daily operations, including food preparation and oven management.

On shift you’ll keep shelves stocked, assist customers quickly, manage breaks, and help deliver a brilliant in-store and online experience. Reliability and inclusive culture are highly valued.