Shift Manager: Lead a Fast, Customer-Obsessed Team

Greggs PLC; Horsham; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement grows with career

Colleague share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs PLC is seeking a Shift Manager to lead the shop in the absence of the Store Manager. You will motivate the team, ensure excellent customer service, and oversee daily operations from food preparation to opening displays and maintaining cleanliness.

The role offers competitive pay, colleague discounts, and a range of benefits including health and wellbeing support, holiday entitlements, and a pension scheme. Previous supervisory experience in a retail environment is important for this role.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Able to work across shifts in a retail setting.

Responsibilities

• Inspire the team to deliver results and maintain the shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and overseeing ovens.
• Ensure displays are fully stocked with a wide range for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Reliability

Job description

Greggs PLC is seeking a Shift Manager to lead the shop in the absence of the Store Manager. You will motivate the team, ensure excellent customer service, and oversee daily operations from food preparation to opening displays and maintaining cleanliness.

The role offers competitive pay, colleague discounts, and a range of benefits including health and wellbeing support, holiday entitlements, and a pension scheme. Previous supervisory experience in a retail environment is important for this role.