Shift Manager: Lead a Fast, Friendly Customer Team

Greggs PLC; Bradford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs PLC in Bradford is seeking a Shift Manager to lead the shop in the Manager's absence, guiding the team to deliver outstanding customer experiences across in-store, delivery, Click+Collect and drive-thru channels.

You will inspire colleagues, lead by example, and ensure fast, friendly service while preparing products and managing ovens. Maintain stock levels and keep the shop clean and welcoming at all times.

Qualifications

• Experience in a supervisory role in a customer-facing environment.
• Reliable with strong leadership and team motivation.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example, serving customers quickly and warmly.
• Prepare products, including sandwiches and ovens management.
• Keep displays stocked with a wide range of options.
• Maintain a clean, tidy and presentable shop.

Skills

Leadership

Customer service

Supervisory experience

Job description

Greggs PLC in Bradford is seeking a Shift Manager to lead the shop in the Manager's absence, guiding the team to deliver outstanding customer experiences across in-store, delivery, Click+Collect and drive-thru channels.

You will inspire colleagues, lead by example, and ensure fast, friendly service while preparing products and managing ovens. Maintain stock levels and keep the shop clean and welcoming at all times.