Shift Manager: Lead a Fast, Friendly Team + Great Perks

Greggs PLC; South Shields; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs PLC is seeking a Shift Manager to lead a busy shop, ensuring excellent customer service and smooth day-to-day operations. You’ll supervise the team, manage the shop when the Manager isn’t around and maintain high standards across all channels including in-store, delivery and Click+Collect.

Join us to inspire colleagues, prepare products, keep displays stocked, and drive a positive, inclusive culture. The role offers weekly pay, healthcare support and career progression.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
• If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve our customers in a fast and friendly manner.
• Prepare our much-loved products, including making sandwiches and managing the ovens.
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
• Keep the shop looking clean, tidy and presentable.

Skills

Leadership

Customer service

Job description

Greggs PLC is seeking a Shift Manager to lead a busy shop, ensuring excellent customer service and smooth day-to-day operations. You’ll supervise the team, manage the shop when the Manager isn’t around and maintain high standards across all channels including in-store, delivery and Click+Collect.

Join us to inspire colleagues, prepare products, keep displays stocked, and drive a positive, inclusive culture. The role offers weekly pay, healthcare support and career progression.