Shift Manager: Lead a Fast, Customer‑First Team

Greggs plc; Saffron Walden; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement growth

Share plans

Pension matching

Employee assistance

Long service awards

Discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a busy shop floor, ensuring customers have a brilliant experience whether in-store or online orders.

You will manage a team, inspire performance, and handle product preparation, oven management, and stock displays, while maintaining a clean, welcoming shop environment.

Competitive weekly pay, colleague discounts, and wellbeing support are part of our benefits package, with career growth opportunities on the horizon.

Qualifications

• Reliable and demonstrates natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver amazing results and maintain high standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Keep displays stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a busy shop floor, ensuring customers have a brilliant experience whether in-store or online orders.

You will manage a team, inspire performance, and handle product preparation, oven management, and stock displays, while maintaining a clean, welcoming shop environment.

Competitive weekly pay, colleague discounts, and wellbeing support are part of our benefits package, with career growth opportunities on the horizon.